ORGANIC TRAFFIC UP 71% AND TOP-10 RANKINGS UP 61%

The Credit Counselling Society is a non-profit organization that has been accredited as a charity. Since its establishment in 1996, it has provided assistance to more than 900,000 Canadians by offering credit counselling and education services. The organization’s primary goal is to help, educate, and provide hope to Canadians to help them achieve financial well-being. It offers various services such as free credit counselling, affordable debt solutions, and educational resources.

THE PROBLEM

By the time Credit Card Counseling Society reached Enleaf, its website had been losing organic traffic for more than a year. Monthly organic sessions had fallen from roughly 30,000 in late 2020 to under 12,000 by January 2022, a drop of 39% against the same month a year earlier.

The cause was structural. A site redesign in January 2021 had changed the site’s URLs, and Google treated the replaced pages as new while the old addresses kept the authority. Rankings that had taken years to build were split between two sets of pages. Work by a previous SEO agency after the redesign had not addressed the root cause, and the number of keywords in Google’s top 10 had dropped by nearly 30%.

The organization needed someone who could find the cause quickly, stop the loss, and rebuild.

THE SOLUTION

Enleaf began work in April 2022 with a full technical audit, then ran a monthly program across six workstreams.

Technical recovery plan. The audit traced the traffic loss to the redesign’s URL changes and produced a prioritized fix list covering redirects, orphaned pages, robots.txt and sitemap errors, 4xx pages, duplicate content, heading structure, structured data and oversized images.

Content optimization. Existing high-value pages were rewritten each month against target keywords and measured content scores, with several pages moving from the 20s and 30s into the 80s.

New content. Monthly content briefs targeted the questions Canadians actually search, such as how to get a credit report, hard versus soft credit checks, and how debt settlement works.

Toxic link cleanup. High-spam backlinks inherited from earlier work were identified and disavowed.

Link acquisition. Editorial guest posts were placed every month on finance and business sites, pointing at the debt-help, consumer-proposal and debt-consolidation pages.

Local visibility. Business Profile posts, citation building and local rank tracking for the Toronto, New Westminster and Calgary offices moved the core city terms to position one within the first month.

THE RESULTS

Comparing April 2022, the month the engagement began, with April 2023:

  • Organic traffic rose 71%, from 13,500 to 23,100 monthly sessions.
  • Keywords ranking in Google’s top 10 rose 61%, from 1,613 to 2,604.
  • Keywords ranking in the top 3 rose 75%, from 613 to 1,071.
  • Total keywords ranking in the top 50 rose 56%, from 6,313 to 9,836.
  • The estimated value of the site’s organic traffic rose 62%.
  • Full-year 2023 organic traffic finished 59% above 2022, and every month from January through November 2023 beat the same month of the prior year.

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